Privacy Policy

At Legacy Payments, we understand that your business information is valuable and deserves the highest level of protection. This Privacy Policy outlines how we collect, use, safeguard, and share your nonpublic personal information in the course of providing our payment processing services. We are committed to transparency in our data practices and maintaining the trust you place in us.

Information We Collect and How We Use It

We collect information only when you choose to provide it to us. This includes data you share directly through our website, transaction information we process on your behalf, and information we obtain from trusted third-party sources such as consumer reporting agencies and government entities.

When you interact with our website, you provide us with essential business information including your identity, contact details, business description, and sales volume. Additionally, your device automatically shares technical information such as IP addresses, which helps us optimize our services for your specific needs. We also collect financial information necessary to ensure your sales proceeds are deposited into the correct account. While we recognize the sensitive nature of this information, it is essential for providing you with our services.

We utilize your information exclusively for the following purposes:

• Providing information about our services and responding to your inquiries
• Processing and facilitating transactions between you and your customers
• Delivering exceptional customer support and technical assistance
• Monitoring account activity to detect and prevent fraudulent transactions
• Ensuring compliance with applicable laws and payment network regulations

We may also communicate with you regarding these services and occasionally share relevant marketing information. You have the right to opt out of marketing communications at any time using the methods described below.

How We Share Your Information

Your privacy is our priority. We do not share your business information with third parties unless you explicitly authorize us to do so, except in the specific circumstances outlined below.

As a financial services provider, we must share certain information to conduct our daily operations effectively. This includes sharing data with trusted partners for transaction processing, account maintenance, fraud prevention, and compliance with legal requirements. We work with carefully selected financial institutions, payment networks, and service providers who assist us in processing your transactions and maintaining your account.

In the event of a business transfer, merger, or acquisition, your information may be transferred as part of our business assets. In such cases, we ensure that the receiving party maintains the same level of privacy protection and confidentiality standards.

How We Protect Your Information

We implement industry-leading security measures to protect your sensitive information from unauthorized access, loss, or misuse. Your data is stored on our secure internal network, accessible only through unique user credentials and robust authentication protocols. While no internet-based system can guarantee absolute security, we continuously monitor and enhance our security practices to provide the highest level of protection possible. We cannot, however, guarantee the security of information transmitted over the internet beyond our control.

Data Retention and Former Customer Information

We are legally required to maintain certain information about former customers to comply with federal and state regulations, as well as payment network rules. We apply the same privacy protection standards to former customer information as we do for active customers, ensuring consistent data security regardless of account status.

Age Requirements

Our services are designed for business use and are not intended for individuals under the age of 18. We do not knowingly collect or maintain information from minors through our website.

Updates to This Privacy Policy

This Privacy Policy was established in February 2024, with CCPA compliance measures effective January 1, 2020. We reserve the right to modify this policy at any time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and modifications will apply only to information collected after the revised policy is published.

Contact Us and Opt-Out Options

To update your information or opt out of marketing communications, please contact us via email at support@paywithlegacy.com or call us at 904-686-6960. We're here to help you manage your privacy preferences.

Third-Party Technologies and Analytics

Our website utilizes advanced technologies from trusted partners to enhance your experience and improve our services. These technologies help us understand how you interact with our site, enabling us to provide more relevant information and optimize our platform for your needs.

The data we collect through these technologies enables us to:

• Analyze website traffic and user behavior patterns
• Display relevant advertisements for our services on other platforms
• Measure the effectiveness of our marketing campaigns

This information may include anonymized email addresses and other online identifiers that help us deliver personalized experiences across different devices and browsers.

Managing Your Privacy Preferences

You have control over how your information is used for interest-based advertising. While some third-party technologies may not be affected by standard browser settings, you can opt out of targeted advertising through these industry-standard platforms:

• Network Advertising Initiative: http://www.networkadvertising.org/choices/
• European Digital Advertising Alliance: http://www.youronlinechoices.com/
• Digital Advertising Alliance: http://optout.aboutads.info/?c=2&lang=EN

California Consumer Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information:

• Request disclosure of the categories and sources of personal information we collect
• Obtain a copy of your specific personal information from the past 12 months
• Request deletion of your personal information (subject to legal exceptions)
• Opt out of the sale of your personal information to third parties
• Protection against discrimination for exercising these rights

Exercising Your California Privacy Rights

To exercise your CCPA rights, contact us at support@paywithlegacy.com or call 904-686-6960. We'll respond to your request within 45 days and may need to verify your identity to protect your privacy.

California consumers are limited to two personal information requests per 12-month period for disclosure and production purposes.